DigitalCallers

Integrations · Calendar & Scheduling

Outlook Calendar + AI calling

Via Zapier / Make

Microsoft 365 calendars through Zapier.

Connect through Zapier, Make, Pabbly or n8n — one hop, no code.

◉ Answered now3 live
◦ WhisperAgent only
app.digitalcallers.com/live

Live monitor · 3 calls in progress

AK
Anil Kumar · +91 98••• 41208
Aman — Landmaark · 2BHK enquiry · 01:14
Talking
SD
Sneha D. · +91 90••• 77310
Suraj — Banana Health · webinar · 00:38
Booked
RP
Rakesh P. · +91 99••• 02194
Priya — COD confirm · address check · 00:52
Objection
◦ Whisper to Aman — the customer can't hear this

Watch it happen live — and the Outlook Calendar message or invite goes out the second the call ends.

An appointment that exists only in the call recording is not an appointment. If it does not land on a real calendar with a real owner, someone forgets and the customer shows up to nobody.

Connecting Outlook Calendar to DigitalCallers writes the slot the agent booked straight into Outlook Calendar, with the customer's details, so the meeting exists the moment the call ends. The AI agent speaks Hindi, English and ten other Indian languages, switches between them the way your customers actually talk, and works every hour your calling window allows.

Outlook Calendar connects in one hop through Zapier, Make, Pabbly or n8n. LeadPilot posts the call payload to the scenario and you map the fields to Outlook Calendar there — no code, and no waiting on our roadmap.

What teams automate with Outlook Calendar

Booked on the call, on the calendar by the time it ends

The agent offers real availability, the customer picks, and the event is created with the lead's name, number and what they asked about.

No double-booking

Availability is read before the slot is offered, so two agents can never sell the same hour to two customers.

Reminder calls, not just reminder emails

A call goes out before the slot — the single most effective no-show reduction there is, and nobody has to remember to make it.

Reschedules handled on the phone

The customer says “make it Thursday” and the calendar entry moves, without a human touching anything.

What data moves, and which way

From DigitalCallers back into Outlook Calendar

Call outcome and disposition, a written summary of what was said, the customer's intent level, every objection raised and whether it was answered, the quality score, call duration, the next scheduled step, and signed links to the recording and full transcript.

Every client's data is separated at the account level, transcripts are PII-redacted at rest, and numbers are DND-scrubbed before dialling — the same rules apply no matter which app the record came from.

Setting it up

  1. In Zapier (or Make / Pabbly / n8n), create a Zap with Outlook Calendar as the action.
  2. Use “Webhooks → Catch Hook” as the trigger and copy the hook URL.
  3. In LeadPilot: open Connectors → New connector → Webhook / API, paste that URL.
  4. Map the fields you want in the Zap — the full call payload is available.

What Outlook Calendar receives on every call

{
  "agent": {
    "id": 29,
    "name": "Suraj \u2014 Banana Health"
  },
  "call_id": 43654,
  "contact": {
    "id": 8812,
    "name": "Ravi Chopra",
    "phone": "+919873002527",
    "source": "facebook_lead_ads"
  },
  "duration_seconds": 174,
  "event": "call.completed",
  "next_step": {
    "at": "2026-09-15T18:45:00Z",
    "type": "reminder_call"
  },
  "outcome": "appointment_booked",
  "project": {
    "id": 11,
    "name": "Banana Health"
  },
  "recording_url": "https://app.digitalcallers.com/api/recordings/43654",
  "score": 7,
  "started_at": "2026-09-15T18:17:02Z",
  "summary": "Registered for tonight\u0027s 7 PM masterclass; asked about doctor credentials.",
  "transcript_url": "https://app.digitalcallers.com/api/call-analysis/43654"
}

Signed with your own secret (HMAC-SHA256, X-LP-Signature), retried on failure, and dead-lettered if the endpoint keeps rejecting — so a bad hour at your end never loses a call record.

✦ Scored in~90 sec
⤷ Written back toYour CRM
app.digitalcallers.com/call-logs/43654

Call #43654 · 2m 54s · outcome: appointment booked

8 / 10
Response speed9
Conversation flow8
Booking success10
Objection handling7
Tone & personality8
Script adherence9
Intent: highTalk:listen 38:62 1 objection · answeredHinglish

Everything in that payload comes from this — the analysis DigitalCallers runs on every call.

Outlook Calendar + AI calling — common questions

How long does it take to connect Outlook Calendar?

Minutes, not a project. Copy one URL, paste it into Outlook Calendar, send a test, and you are live. There is no onboarding fee and no professional-services engagement — if it takes longer than a coffee, something is wrong and we will get on a call.

Does connecting Outlook Calendar cost extra?

No. Integrations are included in your plan — we do not charge per integration, per connection or per task. You pay for calling minutes; connecting the apps around them is part of the product.

What languages can the agent speak on these calls?

Hindi and English with natural code-switching, plus ten more Indian languages including Kannada, Tamil, Telugu, Marathi, Gujarati, Bengali, Malayalam, Punjabi and Odia. The agent follows the customer's language, which matters more than any script when the person on the other end is not comfortable in English.

Is the call recorded, and is that compliant?

Yes, recorded and transcribed, with the recording linked from the record in your own system. DigitalCallers is built for Indian regulation: DND scrubbing before dialling, calling-window enforcement, consent language in the opening, PII redaction in stored transcripts and per-client data separation.

What exactly gets written back to Outlook Calendar?

Outcome, summary, intent, objections, score, duration, next step and links to the recording and transcript. The payload is documented on this page — you can see the exact JSON before you connect anything, and fire a test delivery from the dashboard to confirm the shape.

Why is Outlook Calendar through Zapier rather than native?

Because a one-hop Zap is live today and a native build is a roadmap item. If enough customers on your plan ask for a direct integration we build it — requesting it is free and we will tell you honestly where it sits in the queue.

Can I try this before committing?

Yes. Book a twenty-minute walkthrough and we will wire one live flow on your own account during the call, using your data — not a demo tenant with invented leads.

Also in Calendar & Scheduling

See it running on your own Outlook Calendar account

Twenty minutes, your data, no slide deck. We wire one flow live on the call.