Product · AI Receptionist
78% of Indian SMBs lose more leads to missed calls than to bad pitches. DigitalCallers’ AI Receptionist answers every inbound call in under 5 seconds — greets the caller by your brand, qualifies the intent, books appointments, routes urgent matters to your team, and never sleeps.
The reality
The Indian SMB calling stack today:
of inbound business calls go unanswered during business hours alone
of after-hours callers do not call back the next day
average yearly revenue lost to missed inbound at a single SMB
window before an unanswered caller hangs up and tries the next listing
How it works
From the very first ring to the booked appointment — fully automated, fluently bilingual, instantly auditable.
Inbound call rings on your published number. The AI Receptionist picks up before the 2nd ring, greets the caller in your brand voice and language of choice.
In Hindi-English code-switching mode by default. Switches to Kannada, Marathi, Tamil, Telugu, Bengali if the caller prefers. Identifies whether the call is a sales enquiry, support request, appointment booking, complaint, or new lead.
Books appointments directly into your calendar. Qualifies sales leads using your scripts. Transfers urgent calls to your live team. Captures every detail to your CRM.
Sends WhatsApp confirmation with appointment details and a Google Calendar link. Sends day-of reminders. Flags no-shows for callback.
Capabilities
Your AI Receptionist holds full conversations — not menus.
Reads availability from your calendar, offers slots, confirms in seconds. Reschedules and cancels too.
Asks budget, timeline, location, decision-maker — then routes hot leads to a human, parks cold leads for nurture.
“Are you open Sunday?” “Do you accept insurance?” “What does a consultation cost?” Answered from your knowledge base.
When a caller asks for the doctor, the manager, the lawyer — instantly transfers via SIP without dropping context.
Records the issue, captures contact details, assigns a ticket ID, escalates to your team via email or webhook.
Every call lands in your CRM with caller details, transcript, AI quality score, outcome and next-step recommendation.
Industries
Patient appointment bookings, prescription queries, insurance verification, OPD slot management.
Learn more →Property enquiry calls, site visit scheduling, brochure dispatch, after-hours coverage for portal leads.
Learn more →Room reservations, table bookings, banquet enquiries, room-service order capture.
Learn more →Admission enquiries, course details, demo class bookings, fee-related FAQs.
Learn more →A 20-minute call is all it takes to set up your AI Receptionist on a parallel number, watch it answer for 48 hours, then swap your main line.