DigitalCallers

INDUSTRY · Banking & Collections

AI calling for banks and collections — polite reminders that get paid.

EMI and bill reminders work when they reach every customer on time, in their language, without pressure. DigitalCallers calls each account before and after the due date, confirms a payment date, sends the payment link on WhatsApp and logs every promise to pay.

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live · call-outcome
LIVE · COLLECTIONS · EMI REMINDER 02:14 · Hinglish OUTCOME Promise to pay captured EMI ₹14,200 · due 5th · paying on 7thPayment link sent on WhatsAppNext check-in call scheduled

AT A GLANCE

AI calling for Banking & Collections, at a glance.

24×7
Reminders sent on schedule, every account
< 5 min
From payment miss to follow-up call
7
Indian languages, switched mid-call
₹6–8
Per minute, billed in 30-sec pulses

USE CASES

Five conversations DigitalCallers handles for you in Banking & Collections.

Pre-due EMI reminders

Three days before the due date: a short reminder with the amount and date, and the payment link on WhatsApp.

Early-bucket follow-up

1–30 days past due: understands the reason, captures a promise-to-pay date, schedules the next call.

Promise-to-pay tracking

Calls back on the promised date if the payment hasn't come in, and escalates to your team after repeated misses.

Credit-card and bill reminders

Statement due, minimum due, auto-pay set-up — one call per customer, in Hindi, English or a regional language.

KYC and document follow-up

Reminds customers about pending KYC or documents and books a branch or doorstep visit.

FEATURES THAT MATTER HERE

Built for the way Banking & Collections actually operates in India.

Polite, compliant scripts

No threats, no pressure, calling only inside permitted hours. Banned phrases are checked on every call.

Promise-to-pay capture

Date, amount and reason are saved to the account and sent to your collection system.

Payment link on WhatsApp

The link goes out right after the call, so the customer can pay while it's fresh.

Every call recorded

Recordings and transcripts for audit and dispute resolution.

Escalate to a human

Disputes, hardship cases and repeated misses go to your team with the full call history.

PRICING

AI calling for Banking & Collections from ₹6 a minute.

A one-time setup builds your agents on your scripts and FAQs. After that you pay per minute, inbound or outbound, billed in 30-second pulses — a typical two-minute call costs about ₹12–16.

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COMMON QUESTIONS

FAQs from Banking & Collections.

Is AI calling allowed for collections?

Yes, when it follows fair-practice rules: identify the lender, call within permitted hours, never threaten, and give the customer a way to reach a person. Our scripts are set up that way and every call is recorded.

Can it take a payment on the call?

It sends a payment link on WhatsApp or SMS during or right after the call. It does not take card or bank details by voice.

What happens when a customer disputes the amount?

The agent notes the dispute, stops the reminder sequence for that account and hands it to your team.

See it on your own banking & collections in 20 minutes.

We dial your phone with an AI agent prompted for banking & collections. You score it against your top human caller. No SDR loop.

Book the demo →

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