INDUSTRY · Auto Dealership
Auto-dealership enquiries (Maruti, Hyundai, Tata, Mahindra) have a 12-hour decay window — after that the customer has compared at another showroom. DigitalCallers calls every enquiry within 90 seconds, books test drives in-call, and handles service-due reminders.
KEY METRICS
USE CASES
Web/Facebook enquiry → AI calls within 90 sec, confirms model interest, books test drive at the dealership.
60 days before next service → AI reminds owner, books slot, sends WhatsApp confirmation with service-cost estimate.
Showroom-walk-in 30 days ago, didn't buy → AI re-engages with new model launches, dealer offers.
1 day after service → quick CSAT, asks for Google review, captures complaints.
Owner enquiring about exchange value → AI captures car details, books appraisal visit.
FEATURES THAT MATTER HERE
Per-OEM (Maruti, Hyundai, Tata, Mahindra) knowledge base — variants, on-road pricing, EMI options, current offers. Updated as OEM changes.
Auto sales needs confident, direct energy. Suresh template — quick to the price, quick to the test-drive ask.
If you operate 5+ dealerships across cities, each gets its own sub-account. Same OEM voice, different geo-specific offers.
Post-call WhatsApp sends model brochure, on-road price breakdown, EMI options.
Webhook from your DMS (DealerSocket, OnePay, custom) → AI runs the reminder campaign at the right time.
COMMON QUESTIONS
Yes — the per-dealership knowledge base has your finance-partner rates. The agent runs the math live ('20% down, 5-year tenure, 8.5% interest = ₹X EMI'). Doesn't promise anything — just calculates and books the test drive.
The agent doesn't quote exchange value during the call (that needs a physical inspection). Instead it books an appraisal visit and captures the car details (model, year, KMs, condition) for your appraisal team.
Yes — each OEM has marketing-rule restrictions (Maruti vs Hyundai have different 'authorised dealer' wording requirements). Banned-phrase audit catches violations.
We dial your phone with an AI agent prompted for auto dealership. You score it against your top human caller. No SDR loop.
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