INDUSTRY · Logistics & Courier
Every failed delivery costs a re-attempt or an RTO. DigitalCallers calls customers before dispatch to confirm the address, availability and payment mode, reschedules when they won't be home, and handles NDR follow-ups — at scale, in the customer's language.
AT A GLANCE
USE CASES
Confirms address, landmark, availability and COD amount before dispatch.
Calls after a failed attempt, records the reason and books a re-attempt slot.
Captures a corrected address or landmark and updates your system.
Books pickups for returns and B2B consignments.
A short call after delivery to capture issues early.
FEATURES THAT MATTER HERE
Your system sends a shipment event, the call goes out automatically.
Reason codes, new slots and corrected addresses sent back to your system.
Customers answered in the language they speak.
Thousands of short calls a day, billed in 30-second pulses.
Every call recorded for customer and courier disputes.
PRICING
A one-time setup builds your agents on your scripts and FAQs. After that you pay per minute, inbound or outbound, billed in 30-second pulses — a typical two-minute call costs about ₹12–16.
COMMON QUESTIONS
Yes — outcomes go back by webhook or API in the format your system needs.
No. Billing is in 30-second pulses, so a 25-second confirmation is billed as 30 seconds.
Yes, it confirms the amount and the customer's availability before dispatch.
We dial your phone with an AI agent prompted for logistics & courier. You score it against your top human caller. No SDR loop.
Book the demo →MORE INDUSTRIES
Get a free AI call in Hindi, Kannada or English — from the same voice your customers would hear.
One demo call per person · No spam · Indian numbers only
