INDUSTRY · Broadband & ISPs
Regional ISPs and cable broadband operators handle three kinds of calls all day: people asking 'is it available in my building?', customers whose plan expires this week, and customers who've quietly stopped paying. Our AI agent handles all three in the customer's language, and passes outages and technical faults to your NOC.
AT A GLANCE
USE CASES
Checks the address against your serviceable areas, explains plans and books an installation slot.
A few days before expiry: plan, amount and a payment link on WhatsApp, so the line doesn't go down.
Customers whose plan expired get a call to find out why and an offer you approve.
Confirms the visit time and that someone will be home, and sends the technician's details.
Takes the customer ID and the problem and passes them to your support team with the recording; outages go straight to your technical team.
FEATURES THAT MATTER HERE
Looks up the pincode, area or building against your coverage list before promising a connection.
Speeds, prices, OTT bundles and installation charges come from what you give us.
The renewal link goes out on WhatsApp right after the call, so the customer can pay while it's fresh.
Every lapsed customer's reason is written down: price, speed, moved house, switched to another provider.
Every complaint is logged with the customer ID in your sheet or CRM, with the call recording.
THE RENEWAL GAP
Often not because they're unhappy. The recharge date passes, the line stops, and by the time they notice, a competitor's salesperson has knocked on the door. A call a few days before expiry, with the payment link in hand, closes most of that gap.
For customers who did leave, a call a week later tells you why. Sometimes it's a fixable problem, such as a speed issue in one building. Sometimes it's price. Either way, it's information your team rarely gets today.
SAMPLE CALL
Illustrative call written for this page; business and customer names are made up.
PRICING
A one-time setup builds your agents on your scripts and FAQs. After that you pay per minute, inbound or outbound, billed in 30-second pulses — a typical two-minute call costs about ₹12–16.
COMMON QUESTIONS
Yes, from the coverage list you share: pincodes, areas or building names. If the area isn't covered, it records the enquiry so you can track demand.
It takes down the problem and customer ID and passes them to your team. It doesn't troubleshoot hardware; outages and faults go to your technical team.
It sends a payment link on WhatsApp or SMS. It never takes card or bank details over the phone.
Hindi, English, Marathi, Kannada, Tamil, Telugu and Bengali, which suits regional operators.
A one-time setup (from ₹25,000) builds and tests your agent. After that you pay per minute of conversation: ₹8 a minute on Starter (3,000-minute monthly bundle), down to ₹6.50 a minute on the larger plans, billed in 30-second pulses. Calls nobody answers are not billed. Prices are plus 18% GST.
We dial your phone with an AI agent prompted for broadband & isps. You score it against your top human caller. No SDR loop.
Book the demo →MORE INDUSTRIES
Get a free AI call in Hindi, Kannada or English — from the same voice your customers would hear.
One demo call per person · No spam · Indian numbers only
