Integrations · CRM & Sales
Task + call-outcome sync into Salesforce through Zapier or Make.
Connect through Zapier, Make, Pabbly or n8n — one hop, no code.
Call #43654 · 2m 54s · outcome: appointment booked
This is what lands on the Salesforce record: outcome, score, objections, recording — every call, automatically.
Call outcomes that live only in a dialler are invisible to the people who close deals. Reps retype notes, managers chase updates, and the pipeline reflects what someone remembered to log rather than what actually happened.
Connecting Salesforce to DigitalCallers writes every call back to the record — disposition, summary, objections raised, next step and the recording link — within seconds of the call ending. The AI agent speaks Hindi, English and ten other Indian languages, switches between them the way your customers actually talk, and works every hour your calling window allows.
Salesforce connects in one hop through Zapier, Make, Pabbly or n8n. LeadPilot posts the call payload to the scenario and you map the fields to Salesforce there — no code, and no waiting on our roadmap.
What teams automate with Salesforce
No rep logs a call again. The activity, the note and the next-step date appear on the Salesforce record automatically, including for calls nobody answered.
Because the outcome is written by the system that made the call, forecast reviews start from facts: who was reached, what they said, what they objected to.
Every concern raised is categorised and counted, so you can see that 40% of last week's losses said the same thing — and fix the pitch, not the rep.
When the agent books a meeting, the human who takes it opens the record and reads exactly what was promised, in the customer's own words.
What data moves, and which way
Call outcome and disposition, a written summary of what was said, the customer's intent level, every objection raised and whether it was answered, the quality score, call duration, the next scheduled step, and signed links to the recording and full transcript.
Every client's data is separated at the account level, transcripts are PII-redacted at rest, and numbers are DND-scrubbed before dialling — the same rules apply no matter which app the record came from.
Setting it up
What Salesforce receives on every call
{
"agent": {
"id": 29,
"name": "Suraj \u2014 Banana Health"
},
"call_id": 43654,
"contact": {
"id": 8812,
"name": "Ravi Chopra",
"phone": "+919873002527",
"source": "facebook_lead_ads"
},
"duration_seconds": 174,
"event": "call.completed",
"next_step": {
"at": "2026-09-15T18:45:00Z",
"type": "reminder_call"
},
"outcome": "appointment_booked",
"project": {
"id": 11,
"name": "Banana Health"
},
"recording_url": "https://app.digitalcallers.com/api/recordings/43654",
"score": 7,
"started_at": "2026-09-15T18:17:02Z",
"summary": "Registered for tonight\u0027s 7 PM masterclass; asked about doctor credentials.",
"transcript_url": "https://app.digitalcallers.com/api/call-analysis/43654"
}
Signed with your own secret (HMAC-SHA256, X-LP-Signature), retried on failure, and dead-lettered if the
endpoint keeps rejecting — so a bad hour at your end never loses a call record.
Call #43654 · 2m 54s · outcome: appointment booked
Everything in that payload comes from this — the analysis DigitalCallers runs on every call.
Salesforce + AI calling — common questions
Minutes, not a project. Copy one URL, paste it into Salesforce, send a test, and you are live. There is no onboarding fee and no professional-services engagement — if it takes longer than a coffee, something is wrong and we will get on a call.
No. Integrations are included in your plan — we do not charge per integration, per connection or per task. You pay for calling minutes; connecting the apps around them is part of the product.
Hindi and English with natural code-switching, plus ten more Indian languages including Kannada, Tamil, Telugu, Marathi, Gujarati, Bengali, Malayalam, Punjabi and Odia. The agent follows the customer's language, which matters more than any script when the person on the other end is not comfortable in English.
Yes, recorded and transcribed, with the recording linked from the record in your own system. DigitalCallers is built for Indian regulation: DND scrubbing before dialling, calling-window enforcement, consent language in the opening, PII redaction in stored transcripts and per-client data separation.
Outcome, summary, intent, objections, score, duration, next step and links to the recording and transcript. The payload is documented on this page — you can see the exact JSON before you connect anything, and fire a test delivery from the dashboard to confirm the shape.
Because a one-hop Zap is live today and a native build is a roadmap item. If enough customers on your plan ask for a direct integration we build it — requesting it is free and we will tell you honestly where it sits in the queue.
Yes. Book a twenty-minute walkthrough and we will wire one live flow on your own account during the call, using your data — not a demo tenant with invented leads.
Also in CRM & Sales
Twenty minutes, your data, no slide deck. We wire one flow live on the call.
Get a free AI call in Hindi, Kannada or English — from the same voice your customers would hear.
One demo call per person · No spam · Indian numbers only