DigitalCallers

Integrations · CRM & Sales

Close + AI calling

Results out

Call logged on the Close lead with its disposition and transcript link.

Every finished call is POSTed to this app — outcome, transcript link, recording, next step.

✦ Scored in~90 sec
⤷ Written back toYour CRM
app.digitalcallers.com/call-logs/43654

Call #43654 · 2m 54s · outcome: appointment booked

8 / 10
Response speed9
Conversation flow8
Booking success10
Objection handling7
Tone & personality8
Script adherence9
Intent: highTalk:listen 38:62 1 objection · answeredHinglish

This is what lands on the Close record: outcome, score, objections, recording — every call, automatically.

Call outcomes that live only in a dialler are invisible to the people who close deals. Reps retype notes, managers chase updates, and the pipeline reflects what someone remembered to log rather than what actually happened.

Connecting Close to DigitalCallers writes every call back to the record — disposition, summary, objections raised, next step and the recording link — within seconds of the call ending. The AI agent speaks Hindi, English and ten other Indian languages, switches between them the way your customers actually talk, and works every hour your calling window allows.

Each finished call is POSTed to Close's incoming webhook. Deliveries are signed with your own secret, retried with backoff, and dead-lettered with a replay button if the endpoint is down.

What teams automate with Close

The pipeline updates itself

No rep logs a call again. The activity, the note and the next-step date appear on the Close record automatically, including for calls nobody answered.

Managers see reality, not a story

Because the outcome is written by the system that made the call, forecast reviews start from facts: who was reached, what they said, what they objected to.

Objections become coachable data

Every concern raised is categorised and counted, so you can see that 40% of last week's losses said the same thing — and fix the pitch, not the rep.

Hand-off with full context

When the agent books a meeting, the human who takes it opens the record and reads exactly what was promised, in the customer's own words.

What data moves, and which way

From DigitalCallers back into Close

Call outcome and disposition, a written summary of what was said, the customer's intent level, every objection raised and whether it was answered, the quality score, call duration, the next scheduled step, and signed links to the recording and full transcript.

Every client's data is separated at the account level, transcripts are PII-redacted at rest, and numbers are DND-scrubbed before dialling — the same rules apply no matter which app the record came from.

Setting it up

  1. In Close, create an incoming webhook and copy its URL.
  2. In LeadPilot: open Connectors → New connector → Webhook / API, paste the URL.
  3. Bind it to an account, a project or a single campaign — most specific wins.
  4. Hit Test — a sample call payload is delivered and logged, so you see the shape before going live.

What Close receives on every call

{
  "agent": {
    "id": 29,
    "name": "Suraj \u2014 Banana Health"
  },
  "call_id": 43654,
  "contact": {
    "id": 8812,
    "name": "Ravi Chopra",
    "phone": "+919873002527",
    "source": "facebook_lead_ads"
  },
  "duration_seconds": 174,
  "event": "call.completed",
  "next_step": {
    "at": "2026-09-15T18:45:00Z",
    "type": "reminder_call"
  },
  "outcome": "appointment_booked",
  "project": {
    "id": 11,
    "name": "Banana Health"
  },
  "recording_url": "https://app.digitalcallers.com/api/recordings/43654",
  "score": 7,
  "started_at": "2026-09-15T18:17:02Z",
  "summary": "Registered for tonight\u0027s 7 PM masterclass; asked about doctor credentials.",
  "transcript_url": "https://app.digitalcallers.com/api/call-analysis/43654"
}

Signed with your own secret (HMAC-SHA256, X-LP-Signature), retried on failure, and dead-lettered if the endpoint keeps rejecting — so a bad hour at your end never loses a call record.

✦ Scored in~90 sec
⤷ Written back toYour CRM
app.digitalcallers.com/call-logs/43654

Call #43654 · 2m 54s · outcome: appointment booked

8 / 10
Response speed9
Conversation flow8
Booking success10
Objection handling7
Tone & personality8
Script adherence9
Intent: highTalk:listen 38:62 1 objection · answeredHinglish

Everything in that payload comes from this — the analysis DigitalCallers runs on every call.

Close + AI calling — common questions

How long does it take to connect Close?

Minutes, not a project. Copy one URL, paste it into Close, send a test, and you are live. There is no onboarding fee and no professional-services engagement — if it takes longer than a coffee, something is wrong and we will get on a call.

Does connecting Close cost extra?

No. Integrations are included in your plan — we do not charge per integration, per connection or per task. You pay for calling minutes; connecting the apps around them is part of the product.

What languages can the agent speak on these calls?

Hindi and English with natural code-switching, plus ten more Indian languages including Kannada, Tamil, Telugu, Marathi, Gujarati, Bengali, Malayalam, Punjabi and Odia. The agent follows the customer's language, which matters more than any script when the person on the other end is not comfortable in English.

Is the call recorded, and is that compliant?

Yes, recorded and transcribed, with the recording linked from the record in your own system. DigitalCallers is built for Indian regulation: DND scrubbing before dialling, calling-window enforcement, consent language in the opening, PII redaction in stored transcripts and per-client data separation.

What exactly gets written back to Close?

Outcome, summary, intent, objections, score, duration, next step and links to the recording and transcript. The payload is documented on this page — you can see the exact JSON before you connect anything, and fire a test delivery from the dashboard to confirm the shape.

Can I try this before committing?

Yes. Book a twenty-minute walkthrough and we will wire one live flow on your own account during the call, using your data — not a demo tenant with invented leads.

Also in CRM & Sales

See it running on your own Close account

Twenty minutes, your data, no slide deck. We wire one flow live on the call.