DigitalCallers

Integrations · Analytics & Data

BigQuery + AI calling

Planned On request

Stream call rows into BigQuery for real warehouse analysis.

Not built yet. Request it and it goes on the queue with your name on it.

✦ Scored in~90 sec
⤷ Written back toYour CRM
app.digitalcallers.com/call-logs/43654

Call #43654 · 2m 54s · outcome: appointment booked

8 / 10
Response speed9
Conversation flow8
Booking success10
Objection handling7
Tone & personality8
Script adherence9
Intent: highTalk:listen 38:62 1 objection · answeredHinglish

This is what lands on the BigQuery record: outcome, score, objections, recording — every call, automatically.

Voice is usually the one channel missing from the dashboard. Marketing can attribute a click and a form fill, then loses the thread at the point where the money is actually made — the conversation.

Connecting BigQuery to DigitalCallers pushes call outcomes into BigQuery as events, so the call joins the same funnel as every other touchpoint. The AI agent speaks Hindi, English and ten other Indian languages, switches between them the way your customers actually talk, and works every hour your calling window allows.

BigQuery is named here because customers ask for it, and it is on the build queue rather than shipped. Requesting it is free and puts your account against it. In the meantime the generic webhook connector reaches it the same day if BigQuery accepts an HTTP request.

What teams automate with BigQuery

Close the attribution loop

Campaign → lead → call → booking → sale, in one funnel, instead of a spreadsheet stitched together at month end.

Cost per booked meeting, not cost per lead

Because the outcome of the call is an event, you can measure the metric that actually predicts revenue.

See which sources are worth calling

Two sources with identical lead volume rarely have identical answer rates. The data makes that obvious in a week.

Quality trends, not anecdotes

Scores, objection categories and talk-to-listen ratios tracked over time, so “the agent got worse” becomes a chart instead of an argument.

What data moves, and which way

From DigitalCallers back into BigQuery

Call outcome and disposition, a written summary of what was said, the customer's intent level, every objection raised and whether it was answered, the quality score, call duration, the next scheduled step, and signed links to the recording and full transcript.

Every client's data is separated at the account level, transcripts are PII-redacted at rest, and numbers are DND-scrubbed before dialling — the same rules apply no matter which app the record came from.

Setting it up

  1. BigQuery is not built yet.
  2. Hit “Request this integration” — it goes on the build queue with your account against it.
  3. Meanwhile anything with an HTTP endpoint can be wired today through the Webhook connector.

BigQuery + AI calling — common questions

How long does it take to connect BigQuery?

Minutes, not a project. Copy one URL, paste it into BigQuery, send a test, and you are live. There is no onboarding fee and no professional-services engagement — if it takes longer than a coffee, something is wrong and we will get on a call.

Does connecting BigQuery cost extra?

No. Integrations are included in your plan — we do not charge per integration, per connection or per task. You pay for calling minutes; connecting the apps around them is part of the product.

What languages can the agent speak on these calls?

Hindi and English with natural code-switching, plus ten more Indian languages including Kannada, Tamil, Telugu, Marathi, Gujarati, Bengali, Malayalam, Punjabi and Odia. The agent follows the customer's language, which matters more than any script when the person on the other end is not comfortable in English.

Is the call recorded, and is that compliant?

Yes, recorded and transcribed, with the recording linked from the record in your own system. DigitalCallers is built for Indian regulation: DND scrubbing before dialling, calling-window enforcement, consent language in the opening, PII redaction in stored transcripts and per-client data separation.

What exactly gets written back to BigQuery?

Outcome, summary, intent, objections, score, duration, next step and links to the recording and transcript. The payload is documented on this page — you can see the exact JSON before you connect anything, and fire a test delivery from the dashboard to confirm the shape.

Can I use BigQuery today if it is not built?

If BigQuery can send or receive an HTTP request, yes — the generic webhook connector handles it and we will help you wire it. If it cannot, request it here and it goes on the queue with your account against it, at no charge.

Can I try this before committing?

Yes. Book a twenty-minute walkthrough and we will wire one live flow on your own account during the call, using your data — not a demo tenant with invented leads.

Also in Analytics & Data

See it running on your own BigQuery account

Twenty minutes, your data, no slide deck. We wire one flow live on the call.