COMPARISON
Knowlarity is a long-standing Indian cloud telephony company, now part of Gupshup: virtual and toll-free numbers, IVR, contact centre and missed-call services. We build AI agents that hold two-way conversations with your leads and callers. If you're comparing the two, you're probably deciding between telephony and AI calling. Facts below are from Knowlarity's own website.
Knowlarity facts checked on 14 October 2026 from its own website. Sources are listed at the end of this page.
| At a glance | DigitalCallers | Knowlarity |
|---|---|---|
| What it is | Done-for-you AI calling: we build, test and run AI voice agents for you, with a dashboard for your team | Cloud telephony: contact centre, virtual and toll-free numbers, IVR, missed-call service, plus chat and voice bots |
| Outbound calls | Two-way AI conversations: the agent listens, answers and books the next step | Automated outbound calls described as pre-recorded messages |
| AI calling price | Published: ₹8 a minute (Starter) down to ₹6.50, 30-second pulses, unanswered calls not billed, plus 18% GST. Setup from ₹25,000 | VoiceBot pricing on request |
| Telephony price | Calling numbers ₹2,000 a month each | Contact-centre plans ₹1,999–₹3,499 a month; toll-free from ₹21,000; virtual numbers from ₹16,800; 1-year minimum, billed quarterly in advance |
| Indian languages (AI) | Hindi, English, Hinglish, Marathi, Kannada, Tamil, Telugu and Bengali | “Multilingual support” for bots (languages not listed); speech analytics in 125 languages |
| Free trial | Free demo call to your own phone | 7-day free trial |
Knowlarity (Knowlarity Communications Pvt Ltd, Gurugram and Dubai) became part of Gupshup in 2022 and says 15,000+ organisations across 65 countries use it. Its products include a cloud contact centre, virtual and toll-free numbers, IVR, number masking, missed-call service, click-to-call, softphones, SMS and WhatsApp, and speech analytics.
Its ChatBot and VoiceBot are trained on intents from a spreadsheet or URL and work on websites, WhatsApp, Google Assistant and Alexa. Its automated outbound calls are described as pre-recorded messages.
Knowlarity's voice pricing page lists contact-centre plans at ₹1,999 (Unlimited), ₹2,999 (Inbound) and ₹3,499 (Inbound + Outbound) a month, toll-free plans at ₹21,000, ₹28,800 and ₹46,200 (500 incoming minutes), virtual-number plans at ₹16,800, ₹34,200 and ₹60,000, and a missed-call service at ₹5,000 a month. Contracts run at least a year, billed quarterly in advance. VoiceBot pricing is on request.
Ours: setup from ₹25,000, then ₹8 a minute down to ₹6.50, 30-second pulses, unanswered calls not billed, plus 18% GST. See pricing.
For AI calling, yes: our agents hold two-way conversations with leads and callers. For telephony such as toll-free numbers, IVR, masking and missed-call services for a human team, Knowlarity offers that and we don't.
Knowlarity offers a VoiceBot trained on intents, and automated outbound calls that its website describes as pre-recorded messages. VoiceBot pricing is on request.
Its voice pricing page lists contact-centre plans from ₹1,999 to ₹3,499 a month, toll-free plans from ₹21,000 and virtual numbers from ₹16,800, with a one-year minimum billed quarterly in advance.
Yes. Some businesses keep their numbers and IVR with a telephony provider and use AI calling for first calls, follow-ups and after-hours answering.
All checked on 14 October 2026. Vendors change their products and prices; if something here is out of date, tell us and we'll correct it.
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