COMPARISON
Retell AI is a popular platform for building voice agents yourself, with a no-code dashboard and a solid API. We build and run agents for Indian businesses that don't want to. The difference shows most in three places: who builds, Indian telephony, and what a minute really costs in rupees. Facts below are from Retell's own site and docs.
Retell AI facts checked on 14 October 2026 from its own website. Sources are listed at the end of this page.
| At a glance | DigitalCallers | Retell AI |
|---|---|---|
| What it is | Done-for-you AI calling: we build, test and run AI voice agents for you, with a dashboard for your team | Self-serve platform and API to build and run your own voice and chat agents |
| Who builds the AI agent | We do, on your scripts and facts. You review test calls on your own phone before go-live | You do, in the dashboard or via API; certified partners can build for you |
| Price per minute | ₹8 down to ₹6.50, all-in, plus 18% GST; setup from ₹25,000 | $0.07–$0.31 a minute for the agent, plus $0.15 (Twilio) or $0.25 (Telnyx) a minute to call India; billed in US dollars |
| Indian languages | Hindi, English, Hinglish, Marathi, Kannada, Tamil, Telugu and Bengali | Hindi, Tamil, Kannada and Marathi in the docs (provider caveats); Telugu and Bengali not listed |
| Indian phone numbers | Calling numbers ₹2,000 a month each, set up during onboarding | Retell sells US and Canada numbers only; bring your own SIP for Indian numbers |
| Billing | Rupee invoice with GST, 30-second pulses | Prepaid credits in dollars, per-second billing; 20 concurrent calls free, then $8 per extra line a month |
Retell AI is a US platform to build, test, deploy and monitor voice and chat agents, through a no-code dashboard, a REST API and SDKs. You choose the language model (GPT, Claude or Gemini families) and voices.
For India, Retell has a Hindi page, and its language docs list Hindi, Tamil, Kannada and Marathi, with caveats by speech provider. Its docs say numbers can be bought only for the US and Canada; for India you pay international rates or bring your own SIP carrier.
Retell's pricing page lists $0.07–$0.31 a minute, built from infrastructure ($0.055), voice and language-model costs, billed per second from prepaid credits, with $10 of free credit. Calling India adds $0.15 a minute via Twilio or $0.25 via Telnyx. At about ₹88 to the dollar, that's roughly ₹19–₹40 a minute on Twilio before GST, depending on the model and voice you choose.
Ours: ₹8 a minute down to ₹6.50, all-in, plus 18% GST, in 30-second pulses, with unanswered calls not billed. There is a setup fee (from ₹25,000) because we build the agent for you; Retell has none because you build it. See pricing.
Usually not for Indian calls. Retell lists $0.07–$0.31 a minute plus $0.15–$0.25 a minute to call India, roughly ₹19–₹40 a minute at ₹88 to the dollar. We charge ₹6.50–₹8 a minute all-in plus GST, with a setup fee because we build the agent.
Yes. Retell has a Hindi page and its docs list Hindi, Tamil, Kannada and Marathi with provider caveats. Telugu and Bengali aren't listed in its language docs.
Retell's docs say it sells US and Canada numbers. For Indian numbers you connect your own SIP carrier.
Teams with developers who want to build and control their own agents, especially for US or Canadian calling, or software companies embedding voice agents in their product.
All checked on 14 October 2026. Vendors change their products and prices; if something here is out of date, tell us and we'll correct it.
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