Integrations · Communication
A message in #sales the second a hot lead books — outcome, summary and the recording link.
Every finished call is POSTed to this app — outcome, transcript link, recording, next step.
Live monitor · 3 calls in progress
Watch it happen live — and the Slack message or invite goes out the second the call ends.
The call is only half the follow-up. In India the other half is WhatsApp — and if the message goes out an hour later, from a different number, with a different tone, the thread breaks.
Connecting Slack to DigitalCallers sends the right message through Slack at the right moment — during the call when the customer asks, and immediately after it when a commitment is made. The AI agent speaks Hindi, English and ten other Indian languages, switches between them the way your customers actually talk, and works every hour your calling window allows.
Each finished call is POSTed to Slack's incoming webhook. Deliveries are signed with your own secret, retried with backoff, and dead-lettered with a replay button if the endpoint is down.
What teams automate with Slack
The customer asks for the brochure and hears “sent” before the sentence ends, because the agent can trigger the message mid-call.
Appointment booked on the call, confirmation on Slack within seconds, reminder before the slot — the no-show rate drops without anyone doing anything.
Calls and messages come from the same identity, so the customer's history reads as one conversation instead of three disconnected ones.
Hot leads and bookings surface in the channel your team watches all day, with the summary and recording attached.
What data moves, and which way
Call outcome and disposition, a written summary of what was said, the customer's intent level, every objection raised and whether it was answered, the quality score, call duration, the next scheduled step, and signed links to the recording and full transcript.
Every client's data is separated at the account level, transcripts are PII-redacted at rest, and numbers are DND-scrubbed before dialling — the same rules apply no matter which app the record came from.
Setting it up
What Slack receives on every call
{
"agent": {
"id": 29,
"name": "Suraj \u2014 Banana Health"
},
"call_id": 43654,
"contact": {
"id": 8812,
"name": "Ravi Chopra",
"phone": "+919873002527",
"source": "facebook_lead_ads"
},
"duration_seconds": 174,
"event": "call.completed",
"next_step": {
"at": "2026-09-15T18:45:00Z",
"type": "reminder_call"
},
"outcome": "appointment_booked",
"project": {
"id": 11,
"name": "Banana Health"
},
"recording_url": "https://app.digitalcallers.com/api/recordings/43654",
"score": 7,
"started_at": "2026-09-15T18:17:02Z",
"summary": "Registered for tonight\u0027s 7 PM masterclass; asked about doctor credentials.",
"transcript_url": "https://app.digitalcallers.com/api/call-analysis/43654"
}
Signed with your own secret (HMAC-SHA256, X-LP-Signature), retried on failure, and dead-lettered if the
endpoint keeps rejecting — so a bad hour at your end never loses a call record.
Call #43654 · 2m 54s · outcome: appointment booked
Everything in that payload comes from this — the analysis DigitalCallers runs on every call.
Slack + AI calling — common questions
Minutes, not a project. Copy one URL, paste it into Slack, send a test, and you are live. There is no onboarding fee and no professional-services engagement — if it takes longer than a coffee, something is wrong and we will get on a call.
No. Integrations are included in your plan — we do not charge per integration, per connection or per task. You pay for calling minutes; connecting the apps around them is part of the product.
Hindi and English with natural code-switching, plus ten more Indian languages including Kannada, Tamil, Telugu, Marathi, Gujarati, Bengali, Malayalam, Punjabi and Odia. The agent follows the customer's language, which matters more than any script when the person on the other end is not comfortable in English.
Yes, recorded and transcribed, with the recording linked from the record in your own system. DigitalCallers is built for Indian regulation: DND scrubbing before dialling, calling-window enforcement, consent language in the opening, PII redaction in stored transcripts and per-client data separation.
Outcome, summary, intent, objections, score, duration, next step and links to the recording and transcript. The payload is documented on this page — you can see the exact JSON before you connect anything, and fire a test delivery from the dashboard to confirm the shape.
Yes. Book a twenty-minute walkthrough and we will wire one live flow on your own account during the call, using your data — not a demo tenant with invented leads.
Also in Communication
Twenty minutes, your data, no slide deck. We wire one flow live on the call.
Get a free AI call in Hindi, Kannada or English — from the same voice your customers would hear.
One demo call per person · No spam · Indian numbers only