DigitalCallers

Integrations · Sheets & Productivity

Google Drive + AI calling

Native

Recordings and daily CSV exports dropped into a Drive folder.

LeadPilot talks to this app directly — add credentials once in Settings.

⛓ StepsNever skipped
✨ Off-scriptAI answers
app.digitalcallers.com/agents/29/script

Agent script · guided engine · step 3 of 6

✓Introduce and confirm it's the right person
✓Why we're calling — the form they filled
3Present the programme and ask for the consult
4Handle price / timing objections
5Book the slot
6Confirm and send on WhatsApp
◦ Customer asked something off-script
“Kaun doctor hai, aur fees kitni?”
AI answers from your facts: “Consult MBBS doctor karte hain; fees free consult ke baad batayi jaati hai.” → then step 3's exact line, unchanged.

The agent follows your script step by step, and answers whatever the customer asks in between.

Most Indian sales and ops teams run on a spreadsheet, whatever the CRM vendor says. Leads arrive in it, follow-ups are tracked in it, and the person who owns it is the bottleneck.

Connecting Google Drive to DigitalCallers reads leads out of Google Drive and writes results back into it, so your existing sheet or board stays the source of truth and simply stops needing manual updates. The AI agent speaks Hindi, English and ten other Indian languages, switches between them the way your customers actually talk, and works every hour your calling window allows.

This one is native: LeadPilot speaks Google Drive's own API. You add credentials once in Settings and there is no middleware, no per-task fee and nothing else to maintain.

What teams automate with Google Drive

Your sheet becomes the dialler

Paste or import rows; the agent calls them and writes status, summary and next step back into the same file your team already opens every morning.

No migration project

You do not move to a new system, retrain anyone, or pay for CRM seats. The tool you use keeps working — it just fills itself in.

Filter views become work queues

“Called, interested, callback tomorrow” is a filter, not a meeting. Anyone can see what needs doing without asking.

A permanent, exportable record

Every call row carries the recording and transcript link, so a dispute six months later takes thirty seconds to settle.

What data moves, and which way

Google Drive and DigitalCallers

Credentials are configured once and the integration runs on the events your workflow produces — no files to move, no exports to schedule.

Every client's data is separated at the account level, transcripts are PII-redacted at rest, and numbers are DND-scrubbed before dialling — the same rules apply no matter which app the record came from.

Setting it up

  1. Click Set it up below — it opens the Google Sheets page; the same service account is used for Drive.
  2. Share the destination folder with the service-account address shown on that screen.
  3. Paste the folder ID and choose what lands there: call recordings, daily CSV exports, or both.
  4. Pick a retention window — recordings older than it are removed automatically, which keeps you on the right side of your data policy.
  5. Run one test call and confirm the recording appears in the folder within a couple of minutes.

Google Drive + AI calling — common questions

How long does it take to connect Google Drive?

Minutes, not a project. Add your credentials in Settings and it is live. There is no onboarding fee and no professional-services engagement — if it takes longer than a coffee, something is wrong and we will get on a call.

Does connecting Google Drive cost extra?

No. Integrations are included in your plan — we do not charge per integration, per connection or per task. You pay for calling minutes; connecting the apps around them is part of the product.

What languages can the agent speak on these calls?

Hindi and English with natural code-switching, plus ten more Indian languages including Kannada, Tamil, Telugu, Marathi, Gujarati, Bengali, Malayalam, Punjabi and Odia. The agent follows the customer's language, which matters more than any script when the person on the other end is not comfortable in English.

Is the call recorded, and is that compliant?

Yes, recorded and transcribed, with the recording linked from the record in your own system. DigitalCallers is built for Indian regulation: DND scrubbing before dialling, calling-window enforcement, consent language in the opening, PII redaction in stored transcripts and per-client data separation.

Can I try this before committing?

Yes. Book a twenty-minute walkthrough and we will wire one live flow on your own account during the call, using your data — not a demo tenant with invented leads.

Also in Sheets & Productivity

See it running on your own Google Drive account

Twenty minutes, your data, no slide deck. We wire one flow live on the call.